australia.gov.au

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Contact Us

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  • Australia.gov.au is the entry point to Australian Government information and services and does not have access to your personal information including:

    •  • The progress of your application
    •  • Your eligibility for benefits or government assistance
    •  • Your passport information or citizenship status

    To answer these types of questions you will need to contact the relevant agency directly.

    If you are unsure which agency to contact or have a general question or comment please complete the form below and we will endeavour to answer it for you. So we can provide you with an appropriate response please provide a clear statement of the problem or enquiry you wish resolved.
  • If you require a response please provide your email address.
  •   To respond to your enquiry we may need to forward your information to the relevant Government agency. If you do not wish for your information to be forwarded un-tick this box, but please note we may not be able to assist you with your enquiry.

We do not offer phone support, if you do not wish to send an online form, you can send your comments in writing to the address below:

Manager, australia.gov.au
Australian Government Information Management Office
Department of Finance and Deregulation
John Gorton Building, King Edward Terrace
Parkes ACT 2600 Australia

Assistance

Please do not include any unnecessary personal, financial or sensitive information.

Information will only be used for the purposes for which you provided it. Please see Privacy statement for further information.


Frequently Asked Question (FAQ)

There is a Frequently Asked Question (FAQ) page that may assist with your query.

Australian Government Coat of Arms and australia.gov.au - Your Connection With Government- Print Version