Key web pages and entry points for the Australian Competition and Consumer Commission
Android - Use ACCC Shopper for advice on your refund, warranty and lay-by rights while shopping.
iPhone, iPod touch and iPad - Use ACCC Shopper for advice on your refund, warranty and lay-by rights while shopping.
The Australian Government has introduced a carbon price that will apply from 1 July 2012. Under the scheme, a carbon price will apply to certain greenhouse emissions. The purpose of this guide is to help you understand your rights and obligations as a business operator when making claims about the impact of a carbon price.
Links to the Consumer & Business directory (CBD) allows you to search for the contact details of over 1600 private, community and government organisations.
People around the world are being sent emails telling them that they have won a fortune in a fake Australian lottery that claims to be endorsed by the Australian Government. Confused consumers have been contacting SCAMwatch and other government agencies to check whether the lottery is genuine.
This section of the Australian Competition and Consumer Commission site covers dealing with customers; product safety; dealing with other businesses; running your business; industry codes of conduct; and professions and competition. There is also a Resource centre with small business publications.
This section of the Australian Competition and Consumer Commission site provides information on the rights of the consumer, such as guarantees, warranties and refunds and internet shopping. Also covers issues relating to phones, misleading conduct, GST and pricing, medical and health services, professional services and international consumer issues.
iPhone, iPod touch and iPad - A guide to infant and nursery products with easy steps you can take to ensure your baby remains safe in your home. Also available as an ebook.
Provides some hints for dealing with your debts, where to go for help if you have debt problems and your rights if you are approached by a debt collector.
To make the most of online shopping and banking it’s important to follow some simple steps to protect your money and personal details and to avoid scams.
Subscribe to Product Safety Australia to receive overnight email alerts for new and updated content on any of the site topics.
Subscribe to Product Safety Recalls Australia to receive overnight alerts on one or more product recall categories.
iPhone, iPod touch, iPad and Android - Consumers can search for information on recalled consumer goods on the Recalls Australia website. You can search the database, receive notifications of new recalls and report products you think are unsafe (you can even attach a photo of it).