Help with government services
If you can't find the answer to your question via the links below, the australia.gov.au contact service can direct you to online information and contact points that may provide further assistance.
The australia.gov.au contact service does not, at this time, provide a general government inquiry service. We do not have access to the information required to answer questions such as:
• the progress of your application,
• your eligibility for benefits or assistance, or
• what extra information there is applicable to your personal circumstances.
To answer these types of questions you will need to contact the relevant agency directly.
Immigration and visas
- Skilled migration
- Working holiday visa
- Family visas
Citizenship
- Applying for citizenship
- Citizenship by descent
- Dual citizenship
Passports and travel
- Passports
- Australians travelling overseas
- Dual citizenship
Tax and superannuation
- Tax file numbers
- Superannuation
- Lodging your return
Government assistance
- Centrelink International Services
- Grants
- Disaster assistance
Importing and exporting
- Importing goods into Australia
- What can and can’t I bring into Australia?
- Bringing pets to Australia
Business queries
- Applying for an ABN
- Registration and licences
- Doing business with Australia
Births, deaths, marriages and divorce
- Birth certificates
- Getting married
Consumer complaints and queries
- Your consumer rights
- State offices of fair trading
- Lotteries
Other common queries
- Public holidays in Australia
- Suspect lottery prizes and job offers
- Information about Australia
- Driver's licences and vehicle registration
- National police checks
- Authentications and apostilles
- Finding a missing friend or relative
- Looking for legislation (Acts, regulations, etc.)
Contact us
If you can't find the answer to your question here, contact us and we will endeavour to answer it for you.
