FAQs, help and contact

Importing and exporting

If your query relates to importing or exporting goods to and from Australia, you may need advice from the Australian Customs and Border Protection Service or the Australian Quarantine and Inspection Service (AQIS). The website addresses are:
Australian Customs and Border Protection Service: www.customs.gov.au
Australian Quarantine Inspection Service: www.daff.gov.au/aqis

Frequently requested information

Buying goods over the internet

Includes information on duties and taxes payable on imported goods

http://www.customs.gov.au/site/page5549.asp

Frequently Asked Questions (about bringing goods into Australia)

The Australian Quarantine and Inspection Service page provides answers to frequently asked questions about what you can and can’t bring into Australia. Includes a list of some items commonly brought into Australia with their import conditions.

http://www.daff.gov.au/aqis/faqs

Importing a motor vehicle

Australian Customs and Border Protection Service information on privately importing a motor vehicle into Australia.

http://www.customs.gov.au/site/page4371.asp

Importing vehicles to Australia

Find out the relevant steps and approvals you need to import a vehicle

http://www.infrastructure.gov.au/roads/vehicle_regulation/bulletin/importing_vehicles/index.aspx

Bringing cats and dogs and other pets to Australia

Information in relation to importing cats and dogs and other pets into Australia from approved countries.

http://www.daff.gov.au/aqis/cat-dogs

Importing medicines or devices for personal use

Details about what medicines and therapeutic goods are allowed into Australia.

http://www.tga.gov.au/consumers/travellers-entering.htm

Information for small business

The business.gov.au website is a whole-of-government service providing essential information for small business. They provide import and export information for business: