If you have any online accounts with participating government agencies, registering for an australia.gov.au account will enable you to link those online accounts. Once they're linked, you'll only need to remember one user ID and one password to access them.

At present, you can link your australia.gov.au account to the following participating agencies:

• Centrelink
• Medicare
• Child Support
• Department of Veterans' Affairs

See How do I link my australia.gov.au account to my existing agency account(s)?

Registering for an australia.gov.au account will only provide you with an australia.gov.au account that is not linked to any agency online services.

You then need to link the account to participating agency online services by proving you own the agency record. Following these two steps registers you for an agency online account which uses your australia.gov.au account user ID and password for access.

If you already have an australia.gov.au account,  at My Account, click on 'Link to online services.'

You will then need to select the online service you would like to link to. 

Once you have proved you own the agency record, an agency online account will be automatically linked to your australia.gov.au account.

Registration takes a few minutes. Select the Register Now! button located on the homepage.

You will be taken to a page explaining how, by registering, you can use your australia.gov.au account access to link to online services with participating agencies.

Alternately, you can also select the LOGIN button, located on the top right of most pages within the australia.gov.au website.

On the Login/Register page, click the large 'Register' button on the right.
You will need to provide the following information:

1. A password - must be between 7 and 20 characters in length and contain both letters and numbers
2. Five secret questions and answers

Once registration is complete, you will be assigned an australia.gov.au user ID. 

You must write down or print this user ID as it cannot be retrieved by answering your secret questions. If you forget your user ID, you will not be able to login to your australia.gov.au account but will need to re-register and re-link any agency accounts to the new user ID.

1. Select the Login button located on the top right of most pages within the australia.gov.au website.
   
   
   
2. Enter your australia.gov.au user ID and password and answer one of your secret questions; Upon a successful answer, you will be taken to the australia.gov.au home page.
   
3. Choose the MY ACCOUNT tab, located just below the search box.
   
   
   
4. Under My online services, you will be see a list of agencies you are currently linked to. Click on the agency name to access your agency online account.
   
   
   

No.  You do not need to fill in any personal details.  However, if you wish to personalise your australia.gov.au account, you can also get customised search results matching your location or topics of interest.

From your 'My Account' summary page you can conduct secure online transactions with participating agencies through a single sign-on process. 

If you wish to personalise your australia.gov.au account, you can get customised search results matching your location or topics of interest.

australia.gov.au accounts have the utmost respect for your privacy and security, and we have updated our privacy statement and security statements accordingly.

To access your Centrelink online letters via your australia.gov.au account, please login using your australia.gov.au user ID and password, not your CRN. Your CRN is only required when you initially link to your Centrelink online services account.

Once you have logged in to Centrelink online services you can access your letters by selecting the 'Reminders and Letters' option on the left menu - it's generally the 3rd from bottom option on the menu.

If you do not have the 'Reminders and Letters' option you will need to contact the Department of Human Services - Centrelink for technical assistance. The options for contacting Centrelink are listed on their website at:

http://www.humanservices.gov.au/customer/information/contact-us

A number of measures are taken to ensure your account is secure. These include:

• data encryption
• storing data at a secure facility
• recording when your account is accessed.

You can make sure your account is secure by:

• keeping your australia.gov.au account user ID, password and your secret questions and answers secure at all times
• changing your password regularly and when prompted
• using up-to-date firewall and anti-virus software to protect your computer.

You can login and delete your australia.gov.au account at any time.

1. On the My Account page under the 'Manage my account' heading, click on the 'More account settings' link.
   
   
   
2. Select Delete Account from options list in column at left of the page. You will be asked to confirm that you wish to delete your australia.gov.au account.
   
   
   
3. Choose Yes to confirm deletion.
   Note: Account deletion is permanent. You cannot undo this action. You can, however, create a new australia.gov.au account at any time.