FIDO - Financial tips and safety checks

This website, called FIDO, provides financial tips and safety checks for Australian consumers and investors from the Australian Securities & Investments Commission. It covers superannuation, financial advice, shares, managed funds, insurance, banking, credit, debt, money management, warnings about scams, investing, financial information and unclaimed money.

http://www.fido.gov.au/

For consumers

This section of the Australian Competition and Consumer Commission site provides information on the rights of the consumer, such as guarantees, warranties and refunds and internet shopping. Also covers issues relating to phones, misleading conduct, GST and pricing, medical and health services, professional services and international consumer issues.

http://www.accc.gov.au/content/index.phtml/tag/ForConsumers/

For consumers - what are your consumer rights?

This page on the Ministerial Council on Consumer Affairs site provides details on how to find out what your consumer rights are.

http://www.consumer.gov.au/html/for_consumers.htm

Links to useful information for individuals and communities on consumer protection

Community.gov.au is a portal to information for individuals and community organisations across Australia. In this section you will find links to consumer protection resources across Australia.

http://www.community.gov.au/Internet/MFMC/community.nsf/pages/Section?OpenDocument&Section=Consumer%20Protection

Lookup an Australian Business Number (ABN)

ABN Lookup provides access to the publicly available information provided by businesses when they register for an Australian Business Number (ABN).

http://australia.gov.au/service/lookup-an-australian-business-number-abn

NetAlert - Protecting Australian Families Online

NetAlert is the Australian internet safety advisory body committed to providing a safe online environment for all families, especially children. It provides advice about protecting children online and information about internet content filters.

http://www.netalert.gov.au/

Protect Your Financial Identity

This website provides information for the public about how you can protect your financial identity in everyday life and minimise the damage if a problem occurs.

http://www.protectfinancialid.org.au/

Report a scam

If you've been scammed or think you have seen a scam, there are many government agencies in Australia that you can contact for advice or to make a report.

http://australia.gov.au/service/report-a-scam

Scamwatch

SCAMwatch, by the Australian Competition & Consumer Commission (ACCC), provides information to consumers and small business about how to recognise, avoid and report scams. If you lose money to a scam, it is unlikely that you will be able to recover your loss. Prevention is definitely a better option when it comes to scams.

http://www.scamwatch.gov.au/

Search ASIC registers for company information

The free registers of the Australian Securities & Investments Commission provide information about companies and people they register or licence plus other matters.

http://australia.gov.au/service/search-asic-registers-for-company-information

Search the Consumer and Business directory

Search the Consumer and business directory for the contact details of over 1600 private, community and government organisations.

http://australia.gov.au/service/search-the-consumer-and-business-directory

Stay Smart Online

This site is designed to help home users and small businesses to stay smart online. It has simple advice on how to secure computers, transact and interact safely online and provides access to a range of information and resources including helpful top tips, fun quizzes, and guides.

http://www.staysmartonline.gov.au/

Subscribe to product safety recalls

Subscribe to Product Safety Recalls Australia to receive overnight alerts on one or more product recall categories.

http://australia.gov.au/service/subscribe-to-product-safety-recalls

Tourism compliance and consumer protection, and ADS

While visitors are in Australia, they are covered by Australia's consumer protection laws, which require all businesses to treat consumers fairly. If you believe you have been treated unfairly by a business while in Australia, you can lodge a complaint with the government Fair Trading Agency in the States or Territories in which the problem occurred.

http://www.ret.gov.au/tourism/policy/tourismcompliance/Pages/TourismConsumerProtectionandComplianceInformation.aspx

Uniform Consumer Credit Code

The Consumer Credit Code was developed in response to business and consumer concerns as a national initiative to standardise credit practice in Australia.

http://www.creditcode.gov.au/

Your rights and safeguards

Australian Communications and Media Authority page covering your right to a telephone service, the service guarantee for connection and repair of faults, interim and alternative services, priority assistance, terms and conditions of service, untimed local calls, service for people with disabilities or special needs and codes of practice.

http://www.acma.gov.au/ACMAINTER.131402:STANDARD::pc=PC_2030