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Consumers and Shoppers

ABN - Lookup an Australian Business Number

ABN Lookup provides access to the publicly available information provided by businesses when they register for an Australian Business Number (ABN).

http://australia.gov.au/service/abn-lookup-an-australian-business-number

An Australian Consumer Law

Provides information about the development of the Australian Consumer Law which will be a single, national law concerning consumer protection and fair trading, which will apply in the same way nationally and in each State and Territory.

http://www.treasury.gov.au/consumerlaw/

ASIC - Search the registers for company information

The free registers of the Australian Securities & Investments Commission (ASIC) provide information about companies and people they register or licence plus other matters.

http://australia.gov.au/service/asic-search-the-registers-for-company-information

Consumer and Business directory search

Search the Consumer and business directory for the contact details of over 1600 private, community and government organisations.

http://australia.gov.au/service/consumer-and-business-directory-search

FIDO - Financial tips and safety checks

This website, called FIDO, provides financial tips and safety checks for Australian consumers and investors from the Australian Securities & Investments Commission. It covers superannuation, financial advice, shares, managed funds, insurance, banking, credit, debt, money management, warnings about scams, investing, financial information and unclaimed money.

http://www.fido.asic.gov.au/

For consumers

This section of the Australian Competition and Consumer Commission site provides information on the rights of the consumer, such as guarantees, warranties and refunds and internet shopping. Also covers issues relating to phones, misleading conduct, GST and pricing, medical and health services, professional services and international consumer issues.

http://www.accc.gov.au/content/index.phtml/tag/ForConsumers/

For consumers - what are your consumer rights?

This page on the Ministerial Council on Consumer Affairs site provides details on how to find out what your consumer rights are.

http://www.consumer.gov.au/html/for_consumers.htm

NetAlert - Protecting Australian Families Online

NetAlert is the Australian internet safety advisory body committed to providing a safe online environment for all families, especially children. It provides advice about protecting children online and information about internet content filters.

http://www.netalert.gov.au/

Product Safety Australia

The website is designed to give consumers, businesses and other interested parties a single entry point to information that helps to minimise risks associated with unsafe products.

http://www.productsafety.gov.au/

Product safety email alerts

Subscribe to Product Safety Australia to receive overnight email alerts for new and updated content on any of the product categories.

http://australia.gov.au/service/product-safety-email-alerts

Product Safety Recalls Australia

View all Australian recalls and sign up for email notifications of product recalls as they happen.

http://www.recalls.gov.au/

Product safety recalls email alerts

Subscribe to Product Safety Recalls Australia to receive overnight alerts on one or more product recall categories.

http://australia.gov.au/service/product-safety-recalls-email-alerts

Protect Your Financial Identity

This website provides information for the public about how you can protect your financial identity in everyday life and minimise the damage if a problem occurs.

http://www.protectfinancialid.org.au/

Scams - reports and complaints

If you've been scammed or think you have seen a scam, there are many government agencies in Australia that you can contact for advice or to make a report.

http://australia.gov.au/service/scams-reports-and-complaints

Scamwatch

SCAMwatch, by the Australian Competition & Consumer Commission (ACCC), provides information to consumers and small business about how to recognise, avoid and report scams. If you lose money to a scam, it is unlikely that you will be able to recover your loss. Prevention is definitely a better option when it comes to scams.

http://www.scamwatch.gov.au/

Stay Smart Online

This site is designed to help home users and small businesses to stay smart online. It has simple advice on how to secure computers, transact and interact safely online and provides access to a range of information and resources including helpful top tips, fun quizzes, and guides.

http://www.staysmartonline.gov.au/

Tourism compliance and consumer protection, and ADS

While visitors are in Australia, they are covered by Australia's consumer protection laws, which require all businesses to treat consumers fairly. If you believe you have been treated unfairly by a business while in Australia, you can lodge a complaint with the government Fair Trading Agency in the States or Territories in which the problem occurred.

http://www.ret.gov.au/tourism/policy/tourismcompliance/Pages/TourismConsumerProtectionandComplianceInformation.aspx

Your rights and safeguards

Australian Communications and Media Authority page covering your right to a telephone service, the service guarantee for connection and repair of faults, interim and alternative services, priority assistance, terms and conditions of service, untimed local calls, service for people with disabilities or special needs and codes of practice.

http://www.acma.gov.au/ACMAINTER.131402:STANDARD::pc=PC_2030

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