australia.gov.au

 
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State consumer authorities

Consumer Affairs (NT)

Consumer Affairs provides information about rights and responsibilities for consumers and businesses in the Northern Territory. Includes links to complaint and dispute resolution, product safety, Indigenous issues, scams, residential tenancies, uncollected goods etc.

Consumer Affairs [NT]

Consumer Affairs and Fair Trading (Tas)

Administers consumer laws and provides advice and conciliation services to consumers. The Office also provides registration and occupational licensing functions and includes the Registry of Births Deaths and Marriages.

Office of Consumer Affairs and Fair Trading [Tas]

Consumer Affairs Victoria

Consumer Affairs Victoria (CAV) protects and promotes the interests of consumers by reviewing and advising government on consumer legislation and industry codes; advising and educating consumers, tenants, traders and landlords on rights and responsibilities; registering and licencing businesses and occupations; conciliating disputes between consumers and traders, tenants and landlords; and enforcing and ensuring compliance with consumer laws.

Consumer Affairs Victoria

Consumer and Business Services (SA)

Provides links to information for consumers on topics such as consumer advice, business advice, making a complaint, product safety, residential tenancy and scams.

Consumer and Business Services [SA]

Consumer Protection (WA)

Promotes fair trading and protecting the rights of consumers and businesses in WA. Consumer Protection WA is also responsible for some occupational licences, buying, selling and renting homes, cooperatives and not for profit legislation.

Department of Commerce [WA}

Fair Trading (ACT)

Provides information to consumers to make them aware and confident when making purchases and makes businesses aware of their obligations and responsibilities under the Australian Consumer Law.

Office of Regulatory Services [ACT]

Fair Trading (NSW)

Safeguards consumer rights, regulates specific industries and occupations, and advises traders on fair and ethical business practices.

Department of Finance and Services [NSW]

Fair Trading (Qld)

Learn more about your rights as a consumer in Queensland. What's legal, and what's not? You can lodge a complaint against a business if you feel you've been treated unfairly or have not received the product or service you've paid for.

Office of Fair Trading [Qld]

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