State and territory consumer authorities
Consumer Affairs [NT]
Consumer Affairs provides information about rights and responsibilities for consumers and businesses in the Northern Territory. Includes links to complaint and dispute resolution, product safety, Indigenous issues, scams, residential tenancies, uncollected goods etc.
http://www.nt.gov.au/justice/consaffairs/index.shtml
Consumer Affairs [Vic]
Consumer Affairs Victoria (CAV) protects and promotes the interests of consumers by reviewing and advising government on consumer legislation and industry codes; advising and educating consumers, tenants, traders and landlords on rights and responsibilities; registering and licencing businesses and occupations; conciliating disputes between consumers and traders, tenants and landlords; and enforcing and ensuring compliance with consumer laws.
http://www.consumer.vic.gov.au/
Consumer Affairs and Fair Trading [Tas]
Links to the Consumer Affairs and Fair Trading section of the Department of Justice in Tasmainia. Includes topics such as fair trading, weights & measures, product safety, tenancy & real estate and travel agents.
http://www.consumer.tas.gov.au/
Consumer and Business Affairs [SA]
The Office of Consumer and Business Affairs in South Australia provides links to information for consumers on topics such as consumer advice, business advice, making a complaint, product safety, residential tenancy and scams.
http://www.ocba.sa.gov.au/
Consumer Protection [WA]
Consumer Protection provides consumers and traders in Western Australia with advice about rights and responsibilities, helps resolve disputes, investigates unfair trading practices, regulates and licences some business activities and develops legislation to protect consumers.
http://www.commerce.wa.gov.au/ConsumerProtection/
Fair Trading [ACT]
Fair Trading balances competing rights and interests to protect the Australian Capital Territory and its residents by improving community safety and access to justice, and by promoting fair dealing and safety in the marketplace.
http://www.ors.act.gov.au/community/fair_trading
Fair Trading [NSW]
The New South Wales Office of Fair Trading safeguards consumer rights and advises business and traders on fair ethical practice.
http://www.fairtrading.nsw.gov.au/
Fair Trading [Qld]
Learn more about your rights as a consumer in Queensland. What’s legal, and what’s not? You can lodge a complaint against a business if you feel you’ve been treated unfairly or have not received the product or service you’ve paid for.
http://www.fairtrading.qld.gov.au/
