Service Description

Using the AustralianTaxation Office (ATO) free e-tax software to lodge your tax return will help ensure you get your tax refund sooner rather than later; most refunds are issued in 14 days. The e-tax software helps you prepare your individual tax return or baby bonus claim and then lodge online.

What if I need more information?

Further information about individual tax returns can be found at the ATO website or by calling 132 861 (8.00am to 6.00pm, Mon-Fri AEST).

If you need to talk with the ATO and have difficulty speaking or understanding English, you can call the Telephone Interpreter Service on 131 450 for the cost of a local call. They will call the ATO for you. The Telephone Interpreter Service operates nationally and provides a 24 hour a day, 7 days a week service for over 100 languages.

Who can use this service?

To use the e-tax software you will be required to meet some eligibility requirements to successfully verify your identity.

If you are unable to meet the eligibility requirements, you will not be able to lodge your e-tax return online. However, you can still prepare your tax return using e-tax, print it out and send it to the Tax Office for processing.