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Tax - personal income tax-related enquiry service

Service Description

You can get help with your income tax either by contacting the Tax Office by phone or by visiting a Tax Office shopfront.

For personal income tax-related enquiries (which cover issues such as lodging tax returns, tax file numbers, being taxed by your employer) you can phone 132 861.

By visiting a Tax Office Shopfront you can:

  • talk to our personal tax staff (but not about superannuation or business)
  • access our websites
  • pick up a range of publications and brochures
  • access our priority phone service for superannuation and business issues.

If you need one-on-one assistance, you can make an appointment for a personal interview at one of our shopfronts by phoning 132 861. If you are on a low income and want some free help filling out your tax return you may also be eligible for assistance from a Tax Help volunteer.

Who can use this service?

Individuals with personal tax related questions.

How do I access this service?


  • 132 861


  • 8.30am to 4.45pm

Supporting Information

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