Access City Hotline [ACT]

Have you ever had difficulty getting into or around buildings, using doors or stairways, negotiating footpaths, roadways, kerbed areas, reading or understanding signs or directions in the ACT? Phone Access City Hotline on 02 6257 3077.

http://www.accesscity.org.au

Ask a librarian

Make a reference enquiry online or by post; phone the National Library reference desk during opening hours; or request an appointment with a librarian or curator to receive up to an hour of personalised professional guidance about using the National Library's collection.

http://www.nla.gov.au/askalibrarian/

Australian Government Regional Information Service

The Australian Government Regional Information Service (AGRIS) can help you find information about a range of Australian Government programs, agencies and services for people living in rural, regional and remote Australia.

http://australia.gov.au/service/australian-government-regional-information-service

Centrelink International Services

Centrelink International Services can assist eligible customers to claim; foreign pensions, Australian payments under an International Social Security Agreement, or to receive their Australian social security payments while outside Australia.

http://www.humanservices.gov.au/customer/services/Centrelink/international-services

Child care access hotline

The Child Care Access Hotline 1800 670 305 provides information to help you choose a child care service that meets your needs. The hotline also provides information on possible child care vacancies in local areas.

http://australia.gov.au/service/child-care-access-hotline

Fair Work Infoline

Fair Work Infoline is your gateway to information and advice about Australia's workplace rights and rules. If you have a question or problem relating to your workplace, call the Fair Work Infoline on 131 394.

http://australia.gov.au/service/fair-work-infoline

Family Relationship Centres

The Family Relationship Centres provide a source of information and confidential advice for families at all stages in their life. Whether you are starting a relationship, wanting to make your relationship stronger, or having relationship difficulties, the Centres can help.

http://australia.gov.au/service/family-relationship-centres

Homeless - Community Engagement Officers

Community Engagement Officers assist people of all ages who are homeless or are having difficulties with their current housing situation to get financial help and other services.

http://www.humanservices.gov.au/customer/services/Centrelink/community-engagement-officers

Migration Agents Gateway

The Agents Gateway provides information for migration agents on visa applications, legislation and registration as well as links to other resources.

http://australia.gov.au/service/migration-agents-gateway

Passport information service

The Australian Passport Information Service (APIS) provides a telephone information service to callers inside Australia seven days a week. When you call, your questions will be answered by trained and experienced staff. APIS is not a passport office. You can contact APIS on 131 232 for the cost of a local call.

http://australia.gov.au/service/passport-information-service-dfat

Pregnancy, Birth & Baby Helpline

Phone the Pregnancy, Birth & Baby Helpline on 1800 882 436 for support relating to pregnancy, birthing, post-natal care and parenting in the first 12 months. Service operates 24 hours a day.

http://australia.gov.au/service/pregnancy-birth-baby-helpline

Road report [NT]

An essential service for all road users in the Northern Territory, the Road Report website provides up to date road condition information for all government controlled roads.

http://www.ntlis.nt.gov.au/roadreport/

Skills Recognition Information Service

The Australian Skills Recognition Information (ASRI) site helps you to get an assessment of occupational qualifications, skills or experience that you have gained overseas. ASRI can also assist with finding state-specific licensing and registration requirements to practice your occupation in Australia.

http://australia.gov.au/service/skills-recognition-information-service

Tax - personal income tax-related enquiry service

You can get help with your taxes either by contacting the Tax Office by phone or by visiting a Tax Office shopfront.

http://australia.gov.au/service/tax-personal-income-tax-related-enquiry-service

Tax - personal tax email enquiry service

The Australian Taxation Office (ATO) provides an email enquiry service for personal tax questions relating to some specific topics.

http://australia.gov.au/service/tax-personal-tax-email-enquiry-service