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Aged payments and services

Aged Care Complaints Investigative Scheme

The Aged Care Complaints Investigation Scheme is available to anyone who has a complaint or concern about an Australian Government-subsidised aged care service (residential or community care).

Department of Health

Aged Care Complaints Scheme News

The Aged Care Complaints Scheme provides a free service for people to raise their concerns about the quality of care or services being delivered to people receiving residential or community aged care services that are subsidised by the Australian Government.
This site includes news and helpful information including how to raise a concern.

Department of Health

Aged care home finder

Helps you look for Australian government-funded aged care homes that meet your particular needs.

Department of Health

Aged care services

Information on aged care services, including home and community care, hostels, nursing homes, retirement villages and respite care, licensing and accreditation. Healthdirect provides links to some of Australia's most authoritative health organisations and their websites.

healthdirect Australia

Anniversary messages (anniversary and birthday greetings from the Prime Minister, Governor-General and the Queen)

Australians celebrating a special birthday or wedding anniversary can receive personal congratulations from the Prime Minister, Governor-General or The Queen. This page provides a table showing who is eligible and details for arranging the message.

Department of the Prime Minister and Cabinet

Australian Aged Care Quality Agency

The Agency is the accreditation body for residential aged care homes, and from 1 July they will also be responsible for quality review of home care services.

Australian Aged Care Quality Agency

Commonwealth Respite and Carelink Services Directory

Do you need to know about which community, residential aged care, disability and other support services are available in your area? Search this directory for an extensive list of service providers - including the range of services they offer and their contact details.

Department of Health

Community care service finder

The community care service finder can help you find services that can help you remain independent in your home.

Department of Health

Express Plus Seniors

iPhone, iPod touch, iPad and Android - Offers seniors a simple way to do their Centrelink business on the go using their mobile device. Connecting with Centrelink just got easier.

Department of Human Services

Help to stay at home - community care

This section of the Department of Health and Ageing website contains information on community care. It includes information on community care services, home and community care and support for carers.

Department of Health

Home and community care program

The Home and Community Care (HACC) Program provides community care services to frail aged and younger people with disabilities, and their carers.

Department of Health

My Aged Care

Helps you find up-to-date information about Australia's aged care system. It provides easier access to a full range of aged care services and hosts a number of features including aged care home details, help at home and carer information.
 

Department of Health

National Public Toilet Map

iPhone, iPod touch, iPad, Android and other apps - Find the location of more than 14,000 public and private public toilet facilities across Australia!

Department of Health

Office of the Aged Care Commissioner

The Aged Care Commissioner examines complaints lodged against the Aged Care Complaints Scheme and the Aged Care Standards and Accreditation Agency.

Office of the Aged Care Commissioner

Older Australians

Services are available to support older Australians, including retirement and employment advice, information on help with medical and pharmaceutical costs, financial support and caring for others.

Department of Human Services

Pensioner concession card

A Pensioner Concession Card gives cardholders access to Australian Government health concessions and helps with the cost of living by reducing the cost of certain goods and services.

Department of Human Services

Public toilet map

The National Public Toilet Map (the Map) shows the location of more than 14,000 public and private public toilet facilities across Australia. Details of toilet facilities can also be found along major travel routes and for shorter journeys as well. Information is provided about each toilet, such as location, opening hours, availability of baby change rooms and accessibility for people with disabilities.

Department of Health

Residential care

This section of the Department of Health and Ageing website contains information on residential care. It links to information for health professionals, about the provision of residential care, including care manuals and guides, lists of services, accreditation and financial information.

Department of Health

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