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Aged payments and services

My Aged Care

Helps you find up-to-date information about Australia's aged care system. It provides easier access to a full range of aged care services and hosts a number of features including aged care home details, help at home and carer information.

Department of Social Services

Aged Care Complaints Investigative Scheme

Available to anyone who has a complaint or concern about an Australian Government-subsidised aged care service (residential or community care).

Department of Health

Aged Care Complaints Scheme News

Provides a free service for people to raise their concerns about the quality of care or services being delivered to people receiving residential or community aged care services that are subsidised by the Australian Government.
This site includes news and helpful information including how to raise a concern.

Department of Social Services

Aged Care Homes Finder

Helps you locate Australian Government-funded aged care homes that meet your particular needs. You can search for homes in a particular location and you can specify the level of care needed or any special needs. Other accommodation options for older Australians (eg retirement villages) are not covered by this feature.

Department of Social Services

Aged care services

Information on aged care services, including home and community care, hostels, nursing homes, retirement villages and respite care, licensing and accreditation. Healthdirect provides links to some of Australia's most authoritative health organisations and their websites.

healthdirect Australia

Anniversary messages (anniversary and birthday greetings from the Prime Minister, Governor-General and the Queen)

Australians celebrating a special birthday or wedding anniversary can receive personal congratulations from the Prime Minister, Governor-General or The Queen. This page provides a table showing who is eligible and details for arranging the message.

Department of the Prime Minister and Cabinet

Australian Aged Care Quality Agency

The accreditation body for residential aged care homes and for quality review of home care services.

Australian Aged Care Quality Agency

Commonwealth Respite and Carelink Centres

Centres provide a link to and information about a wide range of community, aged care and support services available locally or across Australia, including services for older people, people with a disability, and those who provide care and services.

Department of Health

Express Plus Seniors

iPhone, iPod touch, iPad and Android - Offers seniors a simple way to do their Centrelink business on the go using their mobile device. Connecting with Centrelink just got easier.

Department of Human Services

Help at Home Finder

Helps you find services that can help you remain independent in your home. Community care services can provide help with everything from housework, meals and personal care, to assistance getting out and about for social activities.

Department of Social Services

Help to stay at home - community care

Provides information to assist people to stay at home. It includes information on community care services, respite services, home care packages and care and support available.

Department of Health

Home care today

Supports both older Australians and home care providers as they work out what to expect, what choices they have and how they can make decisions about home care packages using the consumer directed care (CDC) approach.
Tabs: Older Australians | Providers

COTA Australia

National Public Toilet Map

Provides information on over 16,000 publicly available toilets across Australia, including accessibility, opening hours and facilities, such as showers & baby change. You can also plan a trip to get a list of toilets along the way.

Department of Social Services

National Public Toilet Map

iPhone, iPad, iPod touch app - Find the location of more than 16,000 public and private public toilet facilities across Australia!

Department of Social Services

Office of the Aged Care Commissioner

The office supports the Aged Care Commissioner (the Commissioner whose primary role is to examine complaints lodged against the Aged Care Complaints Scheme and the Australian Aged Care Quality Agency.

Office of the Aged Care Commissioner

Older Australians

Services are available to support older Australians, including retirement and employment advice, information on help with medical and pharmaceutical costs, financial support and caring for others.

Department of Human Services

Pensioner concession card

Gives cardholders access to Australian Government health concessions and helps with the cost of living by reducing the cost of certain goods and services.

Department of Human Services

Residential care

This section of the Department of Health and Ageing website contains information on residential care. It links to information for health professionals, about the provision of residential care, including care manuals and guides, lists of services, accreditation and financial information.

Department of Health

Seniors Card

Each state and territory has a Seniors Card scheme and some reciprocal arrangements are in place for using your card in other states.

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