Consumer & community advice

The Australian Communication and Media Authority's role is to ensure the community is well informed about the communications products and services available to them. Includes information relating to telephone and mobile services; billing; your rights; guides to internet costs, ADSL, ISDN and modems; disability services and many other topics.

http://www.acma.gov.au/WEB/STANDARD/pc=PUB_CONS_DIR

Do Not Call Register

You can list your Australian fixed line and mobile numbers on the Do Not Call Register to reduce the amount of unsolicited telemarketing calls.

http://australia.gov.au/service/do-not-call-register-service-directory

Mobile services

The Department of Broadband, Communications and the Digital Economy provides information on Australian Government mobile telephone policy, regulations and initiatives for extending coverage in regional and remote areas.

http://www.dbcde.gov.au/mobile_services

National Coordinating Committee for Government Radiocommunications

NCCGR was formed established in 2004 from to address multi-agency and cross-jurisdictional issues relating to the coordination of government radiocommunications, including the effective and efficient use of radio frequency spectrum.

http://nccgr.govspace.gov.au/home/

Regional Telecommunications Independent Review (2008)

The Regional Telecommunications Independent Review Committee (RTIRC) was established to review the adequacy of telecommunications services in regional, rural and remote parts of Australia. This site includes the background and the final report. Framework for the Future.

http://www.rtirc.gov.au/

Spam Reporting

When you receive a spam SMS message, you can now forward it to the dedicated telephone number 0429 999 888 to report it directly to the Australian Communications and Media Authority.

http://www.acma.gov.au/interforms/smsRegister_form.asp

Telecommunications

The Australian Communications and Media Authority (ACMA) licenses Australia's telecommunications carriers and regulates fixed line and mobile telecommunications.

http://www.acma.gov.au/WEB/LANDING/pc=TELECOMMUNICATIONS_MAIN

Telecommunications regulation

Contains information on the technical standards and the regulatory framework which underlie Australia's telecommunications environment.

http://www.acma.gov.au/WEB/STANDARD.PC/pc=PC_2793

Your rights and safeguards

Australian Communications and Media Authority page covering your right to a telephone service, the service guarantee for connection and repair of faults, interim and alternative services, priority assistance, terms and conditions of service, untimed local calls, service for people with disabilities or special needs and codes of practice.

http://www.acma.gov.au/ACMAINTER.131402:STANDARD::pc=PC_2030